Privacy Policy
Last updated: December 2, 2025
1. Introduction
GoCrazyAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and authentication credentials when you create an account
- Payment Information: Billing details processed securely through our payment providers
- Uploaded Content: Images, videos, and other media files you upload for processing
- Prompts & Inputs: Text prompts and settings you use to generate content
- Communications: Information from your correspondence with our support team
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Features used, pages visited, actions taken on the platform
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies and analytics cookies to improve your experience
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our AI services
- To process your transactions and manage your credits
- To generate and deliver AI-created content based on your inputs
- To communicate with you about your account, updates, and support
- To improve and personalize your experience on our platform
- To analyze usage patterns and optimize our services
- To detect, prevent, and address technical issues and abuse
- To comply with legal obligations
4. Data Storage & Retention
Uploaded Content: Images and media you upload are processed by our AI systems and may be temporarily stored for processing purposes. We do not permanently store your uploaded content beyond what is necessary to provide the Service.
Generated Content: AI-generated content may be stored in your account history for your convenience. You can request deletion of your content at any time.
Account Data: We retain your account information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our platform (payment processors, cloud hosting, analytics)
- AI Model Providers: Content may be processed through third-party AI services to generate your requested output
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication methods, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a portable copy of your data
- Opt-Out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email address provided below.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Service.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: go@gocrazyai.com
